Effective Date: 04-December-2022

Sarv Laxmi India Private Limited and its affiliates “Green India Team”, “we” or “us”) are engaged in the business of providing web-based solutions to facilitate connections between customers that seek specific services and service professionals that offer these services.

This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when you access, use, or otherwise interact with our website available at https://www.greenindiateam.com/ or mobile application ‘Green India Team’ (collectively, “Platform”) or avail products or services that Green India Team offers you on or through the Platform (collectively, the “Services”).

In this Policy, the services offered to you by service professionals on or through the Platform are referred to as “Professional Services”.

At Green India Team, we are committed to protecting your personal data and respecting your privacy. In order to provide you with access to the Services or the Professional Services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you.

Please refer to Section 1 to understand how the terms of this Policy apply to you.

Green India Team is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including but not limited to AC, TV, RO Purifier, Chimney services, Home Decor, Handicraft, Plumbing, Painting, Saloon services, Pest Control, Electrical, and other related services.

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide you with our Services:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Service Details: Information about the services you request, such as type of appliance, location, service requirements, and payment details.
• Technical Data: IP address, browser type, and information related to your device or system.
• Communication Data: Information you provide when contacting us, including via email, phone, or our website.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide, maintain, and improve our services.
• To process payments and confirm service requests.
• To communicate with you, including providing customer support and responding to inquiries.
• To send promotional materials, updates, and special offers (if you have opted in).
• To comply with legal requirements and protect our rights.

3. Sharing of Your Information

We respect your privacy and do not sell, trade, or rent your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, delivery services, contractors) who help us fulfil our obligations.
• Legal Requirements: We may disclose your personal information to comply with legal obligations or protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure servers.

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Opting Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions included in such communications.
• Access and Update Your Information: You have the right to access, update, or delete the personal information we hold about you. To do so, please contact us at helpdesk@greenindiateam.com.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze trends, and administer the site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Green India Team

Address: Kh.No-365, 1st Floor, Lotus Building, Sultanpur, Soth Delhi-110030

Email: helpdesk@greenindiateam.com